Uber Introduces Dial-In Service for App-Free Rides in Houston

Customers Can Now Prebook Rides Up to 30 Days in Advance by Calling 1-833-USE-UBER

April 19, 2023 – In an effort to make its services more accessible, Uber announced today that customers can now book rides without using the app, by simply calling 1-833-USE-UBER (1-833-873-8237). The new service allows users to prebook rides up to 30 days in advance, making it an ideal option for those who prefer not to use smartphone apps or have limited access to them.

By calling the toll-free number, users can connect with an Uber representative who will help them create an account and request a ride. Once the ride is confirmed, customers will receive a text message with details about the trip, including the driver’s name, car type, license plate number, and estimated time of arrival. A follow-up text message will be sent when the driver arrives at the pickup location.

To ensure the safety and security of its customers, Uber requires riders to verify the driver’s name, license plate number, and car make and model before entering the vehicle. This confirmation process is designed to help riders feel confident that they are getting into the correct car with the appropriate driver.

Before being allowed to drive with Uber in the United States, drivers must complete a background check. Additionally, current drivers continue to be vetted at least once a year to ensure the safety of all users.

The new dial-in service provides a convenient alternative for those who may not be comfortable using the Uber app, such as senior citizens or individuals without access to smartphones. By offering this app-free method for booking rides, Uber aims to reach a broader audience and provide a user-friendly experience to all of its customers.